803 Privacy Policy — How Your Information Is Kept Secure
Protecting your personal information on the 803 platform is our priority. This policy explains what data is collected, how it is used and stored, and what your rights are.
Last updated: 2024
What types of information does 803 collect?
Account & Identity Information
We collect the information you provide during registration, including:
- Full name and date of birth.
- Mobile number and email address.
- Address and district within Bangladesh.
- Documents submitted for identity verification.
Payment & Transaction Information
The following information is recorded during transactions made via mobile banking, including bKash, Nagad, and Rocket:
- Transaction amount (in BDT).
- Transaction date and time.
- Payment method type (not the full account number).
- Deposit and withdrawal history.
Device & Browser Information
Certain technical information is collected automatically while using the platform:
- IP address and approximate location.
- Browser type and device model.
- Operating system and screen resolution.
- Session duration and page view logs.
Usage Data & Cookies
Usage patterns are analyzed to improve platform quality:
- Which games or sections are most used.
- Session length and usage schedule.
- Cookies — to remember your login session and preferences.
- Analytics cookies — for measuring performance.
How is the collected information used?
803 uses user information only for specific, transparent purposes. No data is ever sold commercially to third parties.
- Account creation and management.
- Payment processing and transaction verification.
- Providing customer support.
- Prevention of fraud and unauthorized activity.
- Fulfillment of legal obligations.
- Improving your platform experience.
- Showing relevant offers and bonuses.
- Security monitoring and system maintenance.
- Sending important service-related notifications.
Third-Party Data Sharing — When and How Much?
803 does not typically share user information with third parties. However, limited data may be shared in certain specific circumstances:
- Payment Provider: Information required to verify bKash, Nagad, or Rocket transactions is shared with the respective provider. This is necessary to complete the transaction.
- Legal obligations: Information may be disclosed to comply with Bangladesh law or court orders.
- Fraud Prevention: Limited data may be used in active cooperation with security providers.
User data is never sold for marketing or advertising purposes under any circumstances.
What rights do you have over your data as a user?
You can view your stored information at any time by logging into your account.
Contact our support team to correct any inaccurate or outdated information.
Upon requesting account closure, your personal data will be deleted — except where retention is required by law.
You may object to certain types of data processing. Please contact support.
Data Retention, Security & Policy Updates
Data Retention & Security
All data stored at 803 is kept on encrypted servers. Industry-standard security technologies are used to protect personal and financial information from unauthorized access.
- Passwords are stored as hashes — no one can view them.
- Payment information is processed through encrypted channels.
- Regular security audits and updates are carried out.
- After account closure, transaction records may be retained for up to five years as required by law.
Cookie Management & Policy Updates
803 uses cookies to maintain your login session and enhance your experience. You can manage cookie settings through your browser, though some features may become limited.
This Privacy Policy may be updated as needed. Users will be notified of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the revised policy. The latest version will always be available on this page.
Have a question? Get in touch with us
For any questions about our Privacy Policy or your personal data, reach out to our support team directly.
Support Email: [email protected]
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